Privacy Policy
Last Updated: May 14, 2026
Who We Are
This Privacy Policy explains how FineTech collects, uses, and protects your information when you visit our website, purchase products, or interact with our services. By using our website, you agree to the practices described in this policy.
Information We Collect
When you place an order, contact us, subscribe to our newsletter, or interact with our website, we may collect personal information such as your name, phone number, email address, billing and delivery address, and payment details. We may also collect technical information like your IP address, browser type, device information, and website usage activity to help improve our services and website performance
How We Use Your Information
We use your information to process orders, arrange deliveries, respond to inquiries, provide customer support, improve our website experience, and communicate important updates regarding your purchases. From time to time, we may also send promotional offers, product updates, or marketing messages, and you can opt out of these communications at any time.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and help certain website features function properly. You can choose to disable cookies through your browser settings, although some parts of the website may not work correctly without them.
Comments & Media
If visitors leave comments on the website, we may collect the information shown in the comment form along with technical data such as IP address and browser details to help prevent spam and maintain website security. If you upload images to the site, we recommend avoiding images containing embedded location data, as visitors may be able to extract that information.
Third-Party Services
We may use trusted third-party services such as payment gateways, delivery providers, analytics tools, and marketing platforms to help operate our business efficiently. These providers may process certain information only as necessary to perform their services and are expected to protect your data responsibly.
Data Protection & Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While we work hard to maintain secure systems, no online platform can guarantee complete security at all times.
Your Rights
You may request access to the personal information we hold about you, request corrections to inaccurate information, or ask us to delete your information where legally permitted. If you would like to make such a request, please contact us directly.
Data Retention
We may retain certain information for administrative, legal, security, or business purposes, including order records, customer support communications, and website analytics data.
External Links
Our website may contain links to third-party websites or platforms. FineTech is not responsible for the privacy practices or content of external websites, and we encourage users to review their privacy policies separately.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, feel free to contact us.
📞 Phone/WhatsApp: +254 727 840378
📧 Email: info@finetechmachinery.co.ke
📍 Location: Luthuli river road junction Three ways building ,mezamine shop no 2, Nairobi, Kenya