Terms of Service
Last Updated: May 14, 2026
Overview
Welcome to FineTech. By accessing or using our website, purchasing products, or interacting with our services, you agree to comply with and be bound by these Terms of Service. Throughout the website, the terms “we”, “us”, and “our” refer to FineTech, while “you” refers to the customer, visitor, or user of our website and services.
These Terms apply to all users of the website, including customers, browsers, merchants, and contributors of content. If you do not agree with any part of these Terms, please do not use our website or services.
Products & Services
FineTech offers tools, machinery, accessories, and related products through our online store. We make every effort to display product information, specifications, pricing, and images as accurately as possible, although slight variations may occur depending on screen displays and manufacturers’ updates.
All products are subject to availability, and we reserve the right to limit quantities, discontinue products, or update pricing at any time without prior notice.
Orders & Payments
By placing an order on our website, you agree to provide accurate and complete billing, shipping, and contact information. FineTech reserves the right to refuse, cancel, or limit orders at our discretion, especially in cases involving inaccurate information, suspected fraud, or product availability issues.
Payments must be completed using approved payment methods available on the website. Orders will only be processed after successful payment confirmation unless otherwise agreed.
Delivery & Shipping
We offer nationwide delivery across Kenya, including same-day delivery within Nairobi for selected orders. Delivery timelines may vary depending on location, courier services, weather conditions, or other factors beyond our control.
While we work hard to ensure timely deliveries, FineTech shall not be held responsible for delays caused by third-party courier providers or unforeseen circumstances.
Returns & Exchanges
Returns and exchanges are subject to our Return & Exchange Policy. Products eligible for return or exchange must meet the conditions outlined in that policy, including return timelines and product condition requirements.
Website Usage
You agree not to misuse the website or engage in activities that may harm the website, business, or other users. Prohibited activities include attempting unauthorized access, spreading malicious software, scraping website data, submitting false information, or using the website for unlawful purposes.
Any misuse of the website may result in suspension or termination of access without notice.
Intellectual Property
All website content including logos, product images, graphics, text, branding, and design elements are the property of FineTech or its respective owners and may not be copied, reproduced, or distributed without written permission.
Third-Party Links
Our website may contain links to third-party websites or services for your convenience. FineTech is not responsible for the content, policies, or practices of external websites and encourages users to review their terms and policies separately.
Limitation of Liability
FineTech strives to provide accurate information and reliable services, but we do not guarantee uninterrupted website access or error-free operation at all times. Use of the website and services is at your own risk.
To the fullest extent permitted by law, FineTech shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
Changes to These Terms
We may update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of Kenya.
Contact Information
If you have any questions regarding these Terms of Service, feel free to contact us.
📞 Phone/WhatsApp: +254 727 840378
📧 Email: info@finetechmachinery.co.ke
📍 Location: Luthuli river road junction Three ways building ,mezamine shop no 2, Nairobi, Kenya