Returns & Exchanges
At FineTech, we want you to shop with confidence and feel satisfied with every purchase. If you need to return or exchange an item, we accept requests within 7 days of receiving your order. To qualify, the product must be unused, in its original condition, and returned with all original packaging and accessories included.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us immediately and our team will help arrange a replacement or return at no extra cost to you. We aim to make the process simple and stress-free so you can get back to work without delays.
Return Shipping
For standard returns or exchanges, transport costs will be covered by the customer unless the issue was caused by an error on our side. Once the returned item is received and inspected, approved refunds will be processed through the original payment method used during purchase.
Non-Returnable Items
Certain items may not qualify for returns or exchanges, including customized products, gift cards, promotional items, and products that have already been used or damaged after delivery.